Minneapolis, MN, April 18, 2023 – DCM Services, Inc. (“DCMS”), the industry leader in estate and specialty account recovery solutions, is pleased to announce the appointment of Scott Weddle as Chief Operating Officer.
Scott brings over 35 years of industry experience. He has held various leadership positions at top-tier organizations, most recently at Fortitude Re, HomeServe USA, and Service Master. Scott provided leadership and expertise as the Assistant Vice President at Fortitude Re managing all telephony and technology applications while leading and forecasting multiple high-volume contact centers both directly within the domestic US and indirectly through offshore resources located in Manila. At HomeServe, he served as Vice President of Operations, leading an international team responsible for the strategic direction of the contact center and claims operations. At Service Master, he was Director of National Contact Center Strategy, where he led a team responsible for launching and scaling new products and services across 4 national contact centers, supporting 300+ branch offices.
Michael Rosenthal, Chief Executive Officer of DCM Services commented, “Scott is a results-driven leader with a passion for building high-performance teams and creating a culture of accountability and continuous improvement. As COO of our company, Scott will leverage his expertise in operational strategy, process optimization, and team leadership to drive growth and deliver exceptional results for our customers and stakeholders, while improving on our already dynamic culture. We are excited to have him on board and look forward to his contributions to our success.”
About DCM Services
Minneapolis-based DCM Services is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, auto, retail, telecom, credit union, government, and utility industries through innovation and performance. Its recovery solutions offer a full range of services, from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, please visit dcmservices.com/solutions-overview.